FAQ's
What payment methods do you accept?
We accept all major credit cards, PayPal, and Shopify Payments for secure and convenient transactions. Your financial information is encrypted and protected during checkout.
Do you offer any discounts or promotions?
We occasionally offer special promotions or discounts. Be sure to subscribe to our newsletter and follow us on social media to stay updated on our latest offers.
How long will it take to receive my order?
Processing times vary depending on the product. Digital products are typically delivered within minutes of purchase, while physical products (like glassware) may take 3-5 business days to process before shipping. Shipping times depend on your location.
How can I book a consultation or service?
Booking a consultation or service is easy. Simply select your desired service on our shop page, add it to your cart, and proceed with checkout. After purchasing, we’ll reach out to you via email to schedule your session at a convenient time.
What if I have a question about a product or service?
We’re here to help! Feel free to reach out through our Contact Us page or email us directly. Our team will respond as soon as possible to provide the information you need.
Can I customize my order?
Yes, we offer customization options on some products and services. If you're interested in a personalized experience, please reach out to us prior to placing your order, and we’ll be happy to discuss customization options.
Do you offer installment payment options with Shop Pay or Affirm?
Yes, we offer flexible installment payment options through Shop Pay and Affirm to make your purchase more manageable. At checkout, you can select Shop Pay or Affirm to split your total into smaller, more affordable payments. Approval decisions are made instantly, and the terms and payment amounts will be displayed before you complete your purchase.